Customer Care

NOTE

We may not be able to provide replacement parts for pre-assembled items.

A fee may apply for Additional Parts and requests

Whalen does not provide in-home assembly service.

At Whalen, we are dedicated to providing our customers with quality furniture and the highest level of service. Please see below for the ways in which we can assist you.

Your feedback is important to us. Use the form below to send us your comments and questions. You may also contact us by phone Monday – Friday, 8:30 am – 4:30 pm (PST) at 1-866-942-5362. We look forward to serving you.

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In the meantime, please explore these options to gain additional details that may affect your product.

FAQs

Browse through our frequently asked questions.

Disc. Products

Get information about our discontinued products.

Recalls

Information and press releases about product recalls.

Customer Care

Here at Whalen Furniture we are dedicated to not only providing our end consumers with quality furniture but also providing the highest level of service. We are dedicated to helping you find the best solution to many different problems that may arise. We are here to offer tips and guidance along with important information on your favorite products.

Recalls

Whalen Furniture is concerned about you and your loved ones safety. Therefore, we provide a page specifically dedicated to recalls. On this page you will find any information necessary for fixing an issue with a product or the steps needed to take to replace the product part that is being recalled. It is important to note with products that come preassembled we may not have the ability to replace any missing parts. FAQs Take a look at our frequently asked questions section to help with many different problems such as locating a model number or locating a copy of assembly instructions. For some additional parts requests there may also be a fee. Although Whalen Furniture does not provide in-home assembly services we do offer tips and guidance on installation of things such as vanities or closet units in our blogs section. Be sure to take a peek there if you are struggling with installation or just need a quick tip to make the job easier.

Discontinued Products

Whalen Furniture is also committed to keeping you up to date on all product information. Check out our discontinued products page for any information on products we are no longer carrying to stay informed. Also check out our social media pages to stay in contact and get updates on the newest happenings here at Whalen Furniture. Let us keep you in the loop on our latest news and announcements. For any other information or questions please do not hesitate to fill out our customer care form so we can better assist you. If you are having trouble with specific parts please make sure to have the part number handy along with the quantity needed. This will help speed up the process. If you prefer to contact us by phone please reach out to us Monday through Friday from 8:30am to 4:30pm (PST) at 1-866-942-5362. We look forward to serving you.

At Whalen, we are dedicated to providing our customers with quality furniture and the highest level of service. Please see below for the ways in which we can assist you.

[contact-form-7 id="ca1b174" title="Customer Care"]

NOTE

We may not be able to provide replacement parts for pre-assembled items.

A fee may apply for Additional Parts and requests

Whalen does not provide in-home assembly service.

Customer Care

NOTE

FAQs

Disc. Products

Recalls

Customer Care

Recalls

Discontinued Products

NOTE

Categories

Our Company

Terms

Service & Terms